Progressive Grocer
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April 2020
Tech Will Help Supermarkets Navigate Next Phase of COVID-19 Marketplace
Technology can help companies reach the new normal in the best shape possible – without burning bridges with frustrated customers and staff.
With the rise in ecommerce, grocers need to have adequate inventory to keep up with orders, or even better, provide online shoppers with real-time inventory levels so they can select alternative items if stock is running low.
Retailers have generated a lot of goodwill by lowering fees for online orders, but this quickly evaporates when customers receive o